In the app
- Open Reelive and tap your picture at the top of Home to open Settings.
- Tap Delete account and confirm.
Your account is deleted right away.
Without the app
Email support@reelive.app with the subject “Delete my account”, from the email address of your Reelive account if you can. We’ll confirm it’s you and delete the account.
What gets deleted
- your reels and the photos and videos you added;
- your account details (the Apple or Google account ID, email address and name);
- your Pro status, ratings, feedback and usage data, including the copies held by our analytics and subscription providers.
What stays
- a scrambled (hashed) record that your phone has had its free reels, without your account, so free reels can’t be claimed again by signing up again;
- records of purchases, without your account, for as long as tax law requires;
- server logs and crash reports, until they expire after at most 90 days.
Subscriptions aren’t cancelled automatically. If you have Pro Yearly, cancel it in your iPhone’s Settings → your name → Subscriptions, or Apple will keep charging you.
More details are in the Privacy Policy.